These are some articles that caught my eye lately. What links do you recommend to fellow Forum members?
Clients say the darnedest things: How to deal with bad feedback :: "Negative refers to how the client perceives your work. Bad refers to how the client expresses their perception (negative or positive) of your work."
QA on Higher Education Web sites. How to do it and what to look for. :: "Tools and people will come and go, quality on the other hand is the one thing in a web office that is a constant."
The i, b, em, & strong elements :: "While many HTML4 elements have been brought into HTML5 essentially unchanged, several historically presentational ones have been given semantic meanings."
The 100 most funny and unusual 404 error pages :: I have a strong preference for the ones that don't blame the user or use the word oops.
Which leads me to... Avoid this common error :: "I'll be the first to admit planning for and writing error messages is not the sexiest of web writing tasks. But it can be one of the most important."
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